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How To Talk To Your Employees
If you don’t know how to talk to your employees, they’re going to get mad and when employees get mad, they’re going to not want to go to work and when they don’t want to go to work, eventually they’re going to stop going to work. When they stop going to work, your business is going to have a hard time dealing with that, and that’s sad.
So let’s keep it rolling here. What are the three things that you need to keep in mind when you’re talking to employees? One is their goals, simple enough, right? Two, you’ve got to respect them and three, your employees’ point of view. So let’s go down the list and see what we’ve got going on.
We recommend that when you interview for a new position at your job, that you ask your potential employee what their goals are. Three years, five years, whatever it is, hey man, where do you want to be in that time frame? Let’s say hey, where do you want to be in five years? Is it possible, regardless of the answer, you may have to blow through a little bit of bullshit, right, I just want to be in five years wherever I would be if I got hired for this job. Get rid of that, blow through there, you’re a smart interviewer. If not, we’ve got some videos to help you with that.
You figure out their goals. Let’s say it’s passing. If you already hired some people, hey, you come across Draw In Customers and you’re learning some stuff. So let’s roll with that. You want to find out from your employees, what are their goals? The beautiful thing about great negotiation is knowing what the other person’s goal is so that you can use it as leverage for or against something, right? I don’t mean to say hey, this is a battle, right, employee, boss, here we go, a little fight here.
No. I don’t mean anything like that. What I mean to say is that your employee has some goals that may or may not coincide with exactly what you need done but if you’re a smart employer, that you can align those a little better so that the employee can be happy, your business work can get done and everyone can get paid. Isn’t that what the end goal is? Of course it is.
Now the second thing is respect. You have to respect your employees, you have to, regardless of where they are in the position on the scale, right? You’re tip-top manager boss dude, yeah, and then down below you’ve got super lowly peon, that is not how it works. It’s not how I recommend that it worked. You want to speak with your employees as if they’re on the same level ground with you, just like you’re talking to a friend, right?
Because you want to respect that person because that person is going through a lot of bullshit for you in your business, they’re going through a lot of stuff. They’ve gone through so much stuff so it’s very likely they don’t know the half of what they’ve gone through for your business and yet still, here they are, customers like them, other employees like them, they come to work every day and everything’s cool, right, so they deserve some respect. Give it to them, treat them with respect, they’ll love you for it.
And then here we have point of view. Now with your employees, they have a rough day, a rough time dealing with a lot of this stuff in your business, you’re going through a lot of stuff for your business as well. You’re a business owner, you have to do it.
Now from your point of view, you’ve had to take on a lot of stuff and if your employee is sick of taking some stuff and stuff is getting kind of thick here, right, customers yelling, vendors crying, whatever it is, that employee can send it up the ladder, right? Eventually it's going to come to you, which means that you have a thicker skin than most of your employees. At least if you don’t yet, you will, we’ve got more videos on that as well.
So from the point of view of what your employee believes is a rather huge issue, from your point of view, maybe it’s just another flea. Boom. I’ve got tons of them, it’s a non-issue. Not saying that I have fleas but that’s how it came off here.
So from the point of view of your employee, you just keep aware that if this is a big deal for them, make sure that you’re giving it the focus on the attention that they think that it deserves. And then, because you’re respecting them and you know their goals, you can help them align their problems and take care of them, right? Fix it, that’s your job. And you’ll be a better business because of it.
As always you may find all of my videos on my YouTube channel at https://www.youtube.com/channel/UCU4P4bJrJYjLOYnZ6iwfdEw